We have a simple process for ordering online.
After you’ve browsed our range and ordered your piece of jewellery for ashes or hair, we will send a pack out to you. This pack contains everything you need to complete your order.
Just place one teaspoon of your loved ones’ ashes or a lock of hair into the zip-seal bag we provide. We just need one heaped teaspoon per item ordered. If rings are ordered we will supply a ring sizer to help you find your side.
Please make sure to include your name on the zip-seal bag before sending it back via Royal Mail Signed For delivery service, in the return envelope provided by us.
Once we have received your loved one’s ashes or hair, your order will be carefully made in the workshop. It takes around 4-6 weeks to make a custom piece before it is dispatched.